November 12th, 2020 by admin

Zoom is a fantastic collaboration tool empowering users to meet on video, chat, share content, record, live stream, and more!

The REC.VC cloud service works great with Zoom, enabling users to securely record, store and share any of their Zoom meetings. Users can optionally also live stream Zoom meetings on the REC.VC service or stream it to social media such as Facebook and YouTube.

For both recording and live streaming scenarios, you can use REC.VC to capture with your preferred Zoom Layout and REC.VC Mixing of Video and Content. Here is an overview based on how you connect REC.VC to your Zoom meeting:

REC.VC mode

REC.VC features available

Capture using …



Set Zoom Layout

REC.VC Mixing 

Automatic FTP export

SIP/H.323 Connector






Custom Live Stream






* REC.VC to introduce live streaming with RTMP as source in 2021

Capture Zoom meeting using Zoom H.323/SIP Room Connector

If your organization has the Zoom H.323/SIP Room Connector enabled, you can use REC.VC to capture video, audio and content in Zoom meetings. The recommended way is to connect your REC.VC account to Zoom by placing a call from the REC.VC user interface to the Zoom meeting using Zoom the SIP Dial String format:

Meeting featureSIP Dial String
Meetings without a passcode,
default Zoom layout
[Meeting ID]@[IP Address]
Meetings with a passcode,
default Zoom layout
[Meeting ID].[Passcode]@[IP Address]
Meetings with a passcode,
Zoom Layout selection
[Meeting ID].[Passcode].[Layout]@[IP Address]
Meetings without a passcode,
Zoom Layout selection
[Meeting ID]..[Layout]@[IP Address]

[Meeting ID], [Passcode] and [IP Address] can be found in the Meeting Invitation available via your Zoom account. We recommend that you use the IP address in the same Country/Region as where your REC.VC account is provisioned. For reference, the following table provides an overview of the REC.VC Locations with corresponding Zoom Locations and IP Addresses (as of November 12, 2020):

REC.VC LocationZoom LocationZoom IP Address
Ashburn, USAUS East162.255.36.11 
Frankfurt, GermanyGermany213.244.140.110
Oslo, NorwayGermany or Netherlands213.244.140.110 or

By default, if the Dial String does not include [Layout], REC.VC will capture the Zoom Gallery View Layout. The following table provides an overview of the Zoom Layouts available based on [Layout] inclusion in Dial String:

Gallery Default (No [Layout] in Dial String)
Full Screen11 in Dial String
Active1111 in Dial String
Set Zoom Layout to be captured in the Dial String (Full screen = 11, Active = 1111)

The Dial String for the Zoom meeting is entered as Source address in the REC.VC user interface:

Record a Zoom meeting
Record a Zoom meeting
Live stream a Zoom meeting
Live stream a Zoom meeting

The following REC.VC features are also available when using the Zoom H.323/SIP Room Connector for capture:

  • REC.VC Mixing of video and content based on the available REC.VC layouts
  • REC.VC Automatic export of recordings to any (S)FTP(S) server on your side

Both features are available for REC.VC Admins. To get Admin permission to your account and additional description of how the features work, please contact

Capture Zoom meeting using Zoom Custom Live Streaming (RTMP)

To simply capture the Zoom meeting, without any layout options on Zoom or REC.VC side, you can use the REC.VC RTMP recorder. Here is how to configure it for your Zoom account. 

In your REC.VC account, set Source to RTMP(S) and copy the Stream URL of your account:

Record Zoom meeting using custom live streaming RTMP
Record a Zoom meeting using custom live streaming RTMP

In your Zoom web account, go to Meetings > Personal Room > Live Streaming and click on Edit under Configure custom live stream … (If this is not available in your Zoom web account, contact your Zoom administrator to get it enabled for you). 

Configure Zoom account with REC.VC RTMP Recording using Custom Live Streaming feature
Configure Zoom account with REC.VC RTMP Recording using Zoom Custom Live Stream

Copy the Stream URL from your REC.VC account into the Stream URL field in the Zoom interface, and move the <stream-key> part of the URL (after /rec/) to the Stream key field. As this feature is only used for recording and not live streaming, you may enter any address as the Live streaming page URL.

Enter REC.VC RTMP URL in Zoom account
Enter REC.VC RTMP URL in Zoom account

With the Custom Live Streaming feature configured in your Zoom web account, you can start securely recording your Zoom meetings with REC.VC by clicking on More and Live on Custom Live Streaming Service in the Zoom User Interface:

Start recording by clicking on the Custom Live Streaming button
Start recording by clicking on the Custom Live Streaming button

Unless you change the Custom Live Streaming configuration inside your Zoom web account, the REC.VC RTMP recorder will always be two clicks away whenever you are in your Zoom room.

REC.VC compliance and security

  • The service is hosted out of private data centers in Europe and USA with strict access control and 24/ monitoring.
  • Recordings are always encrypted at rest (AES 256 bit) and any access to the cloud service is encrypted. 
  • REC.VC comply with GDPR, HIPAA, MIFID II, PIPEDA, and many more national and regional privacy laws and regulations.
  • REC.VC is ISO 27001 certified with annual audits performed by Lloyd’s Register.

How to use REC.VC

For more details on how to use REC.VC, please see the generic video tutorials below. You can also sign up for a free trial account here.

How to record a video conference
How to stream and record a video conference
How to live stream a video conference on YouTube
How to record from any RTMP(S) source

Posted in How to, Live Streaming, Recording Tagged with: , , , ,

November 10th, 2020 by admin

The use of video conferencing services such as Pexip, StarLeaf, Webex and Zoom have exploded for doctor-patient sessions during the Covid-19 pandemic. 

Based on patient consent, many healthcare providers choose record these telehealth session for one or more of the following reasons:

  • Regulatory compliance
  • Quality assurance and training
  • Documentation of good practise

The Health Insurance Portability and Accountability Act (HIPAA) is a US federal law that protects the privacy of personal health information. It is the responsibility of the healthcare provider to ensure that a HIPAA compliant solution is used, both for telehealth sessions as well as for the solution used for recording of doctor-patient sessions. 

The REC.VC cloud service is HIPAA compliant for recording of telehealth sessions on most video conferencing platforms including Pexip, StarLeaf, Webex and Zoom. 

The REC.VC HIPAA Edition includes the following:

  • Use of the REC.VC fully redundant data centers in Ashburn, VA, with Equinix
  • Customer branded portal and domain
  • Single Sign-On (SSO) for any user within an organization*
  • Automatic provisioning of new user accounts based on SSO
  • Optional automatic secure (S)FTP(S) export (for organizations wanting the recordings to be stored on premise and not with the REC.VC cloud service
  • Encrypted communication with third-party video conferencing services
  • Encrypted recordings (at rest)
  • Business Associate Agreement (BAA) signed with the Covered Entity

* SSO is based on REC.VC’s support for SAML 2.0 which enables integration with any SAML 2.0 supported authentication source.

Please contact for any questions regarding the REC.VC HIPAA edition.

New to REC.VC? Sign up for a 14 day free trial today!

Posted in Recording Tagged with: , , , , ,

October 2nd, 2018 by admin

We are exhibiting at the Telemedicine & Telehealth Service Provider Summit in Glendale, AZ, October 8-9, 2018. Schedule a meeting or demo to see and learn how we can provide you with a HIPAA compliant video recording solution for the following videoconference platforms:

  • Cisco
  • Microsoft
  • Pexip
  • Polycom
  • and many more!

Please feel free to sign up for a free REC.VC trial account today!

Posted in Record meeting, Recording Tagged with: