We are pleasedÂ to announce the first version of the REC.VC Admin InterfaceÂ enabling service integrators, resellers and channel partners to:
- View and manage customers and prospects in aÂ multi-tenant hierarchy fashion
- Provision users and recorders for customers and prospects
- AnalyzeÂ usage stats for customers and prospects
- View recording call logs
Access to the Admin Interface can be provided with one of the following permission levels:
- Admin Read Access
- Admin Read/Write Access
We’ll initially provide resellers with Admin Read Access and at a later stage when the reseller is comfortable taking ownership of provisioning, provide applicable resellers with Admin Read/Write Access.
End customers can also be granted Admin Read Access to view their ownÂ users, recorders, usage stats, and more.
To request Admin Read Access for one or more users, the primary commercial or technical contact with the reseller needs to email firstname.lastname@example.org and include the name(s) and email address(es) of the applicable user(s).Â
The REC.VC Administration Guide for Resellers can be viewed/downloaded from here.
Resellers with REC.VC white label sites can access the Admin Interface using the following address: <white-label-site>/adm
Other resellers can access my.rec.vc/adm
Service integrators can also access the same set of Admin features via the REC.VC API.
Posted in Channel, New features Tagged with: admin